HELP IS ON THE WAY!
Either select one of the help topics, or search for help by entering your question, a phrase, or keywords
- Help Topics
- What is Ooaky ?
- Joining Ooaky
- Problems logging In
- Your Account Settings
- Buying On Ooaky
- How Buying Works
- Problems With Your Order
- Selling On Ooaky
- Opening Your Ooaky Shop
- How Selling Works
- Your Ooaky Shop Settings
- Getting Social & Interacting
- IP Protection Policy
- Ooaky Cookies Policy
- We are here to listen !
This policy sets forth www.ooaky.com ("Ooaky" or the “Site”) policies and practices regarding the collection, use, disclosure, processing and retention of your personal information which is collected and received by Ooaky, when you access and use the Site and/or the services provided for by Ooaky and/or the Site, including without limitations, opening a user account, searching items, listing items, posting content, opening a shop, buying, selling and/or making offers, interacting with others, or otherwise in connection with any applications and tools, as may be from time to time (the "Services") (collectively, "Ooaky").
Your access and use of the Site and/or Services following effecting such changes shall be deemed and construed for all intents and purpose as you unequivocal acceptance of these changes, and the terms of the updates policy privacy and practices.
With respect to certain information as detailed below, Ooaky provides its users with tolls which allow them to control and limit their personal information which is displayed to and shared with other users.
The Information Ooaky Collects
When you register to the Site you are required to provide a valid email address, and your first name. Following registration to the Site we may ask you for certain additional information, such as your location and/or physical address.
As a shop owner, you will also be required to provide a valid PayPal email address through which payments made by users for items ordered from your shop will be processed and paid to your PayPal account. Ooaky doesn't require or allows you to provide your credit card information.
Upon your registration, your first name and additional information regarding your activities on the Site in connection with you first name (and shop name, if applicable) will be publicly displayed and visible to all users of the Site. Such information includes content and images you post or upload on Site, including profile picture, date you joined, profile information, items listed for sale, shop name and pages, shop avatar, listed items, sold item listings, ratings and/or feedback given or received, as well as any other additional information you may optionally choose to add to your profile, such as your full name. To provide users with a more personalized user experience, and to improve the Services we provide, Ooaky collects information while you access, browse, view or otherwise use the Site and/or the Services.
Therefore, your personal information is collected from (i) content and information you post and upload yourself to the Site and/or in the course of accessing and using the Services, and (ii) through automatic systems which collect other technical information in relation to your accessing and using of the Site and/or the services. External third party applications, such as those of social networks may be used by users, who granted their permission, for connecting to the Site or registering and opening an account on the Site; you are able to revoke your consent to connect your account to such external third party applications through your account settings.
Sharing & Disclosing Your Information
Updating & Controlling Your Information
In the event that you optionally elected to connect your account to an external, third-party application, you may opt out. You may also suspend or close your account through your account settings. Please note that if you close your account certain information and content you uploaded or posted may be permanently deleted, and if you own a shop, your shop name will not be reserved to you once you close your account or shop.
If you intend to open another account with the same email address Ooaky already has on file, you are advised to first change email address of the account you wish to close, and thereafter, open a new account with your initial email address. If you own a shop, please make sure that you handle all pending orders to buyer's full satisfaction. If you do not own a shop, and close your account, please make sure that you leave honest feedback to shop owners, as and if applicable.
Ooaky is a social marketplace, which allows you to interact with other registered users and get social. Several tools and features are available on the Site for interacting with others. You agree and acknowledge, that any information you post, upload, or share with other through such tools and features is public, and that you are solely responsible for any such disclosure of information by you to other users. Therefore, you are encouraged to use of best judgment and common sense in respect to the nature and scope of information you share with others. Personal Information you post, or share with others, such as comments to blog posts, or content of feedback you upload, are public, and can be read by everyone, collected, or used by others for any purpose, including for sending you unsolicited messages, even long after you close your account.
Ooaky allows users to follow the activities of other users, for example, or receive updates as to items they ooaked, or added to a collection, unless such activities have been marked as private by such user whom you elected to follow.
If you do not want people finding you through your full name, you may use only your first name on the Site, or if you do not want other people identifying you through your account being connects to a social network, you may opt out of having your account with external social networks.
Ooaky, at its discretion, may send you other messages relating to activities on the Site, such as when a user follows you on the Site, when an item you listed for sale is ooaked by another user, or added to a user's collection, or each time you get a message through the Site's internal messaging system. By changing your settings in your account you may choose not to receive such Site activities related messages to your email address.
Ooaky may also offer optional email newsletters. You may subscribe or unsubscribe from optional newsletters under your account settings or by following the instructions detailed in the newsletter emails.
In the event that you elect to suspend your account with Ooaky, your information will be kept on file, and will only be used to comply with applicable laws and regulatory requirements and to contact you occasionally with the option to reactivate your account.
Cookies & Tracking
As a matter of common practice, this Site uses use industry-wide tracking technologies, most commonly known as "cookies". Cookies (which may be html files, Flash files or other similar technology) are small files that are downloaded to your computer, to ensure proper performance of the Site and the Services, to understand the functioning of different tools and features with the aim to keep improving such Services, and to personalize and improve your overall user experience. To learn more, please visit Ooaky's Cookies Policy.
External Websites & Resources
While using the Site Site and/or the Services you may encounter links or references to external websites or other resources which are not associated with Ooaky and/or the Services, such as social plug-in from external sites or services. Interaction with such external sites is subject to the privacy policies of any such external third party sites.
Keeping your personal information secured and protected is one of Ooaky's most important goals. To help Ooaky keep our Site and you account safe, you agree to keep your log in password safe and secure at all times, and not to disclose it to any third party, and to report to Ooaky of any unauthorized use of your account, immediately following your first knowledge of such unauthorized use. While we take actions with the aim of employing commercially acceptable standards to protect your personal information, Ooaky neither guarantees that your account and personal information will be absolutely secure and safe at all times, nor that unauthorized access will never occur. Please note that your information may be stored in servers which are not located in your country of residence.
Last published and updated on May 14, 2018